Returns & Exchanges
At The Play Kits, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn fashion items with original tags attached. If your selection isn't the perfect fit, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and securely pack your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location within 7 days of generating the label.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing